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ยกระดับการดำเนินงานโรงแรมภายใต้แบรนด์ของคุณเอง ให้เป็นไปตาม SOP และมาตรฐานที่กำหนด พร้อมรับสิทธิประโยชน์มากมายจากระบบ CRM ของโคโค โกบอล ฮอสพิทอลลิตี้
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Job Qualifications
Education & Experience:
- Bachelor’s degree in Hospitality Management, Business Administration, Project Management, or a related field.
- Minimum of 3–5 years of solid experience in hotel/property operations, with proven involvement in pre-opening phases or project management.
- Prior experience working within the Philippines hospitality market is highly preferred.
- Highly mobile and willing to travel extensively across the Philippines without restrictions.
Technical & System Skills:
- Proficiency in project management software, specifically Wrike or similar platforms (Asana, Monday.com, Jira).
- Strong command of Microsoft Office, specifically advanced Microsoft Excel for managing complex procurement files, tracking PRs, and reviewing budget items.
- Familiarity with property management systems (PMS), point of sale (POS), and other inventory/procurement systems.
Competencies & Soft Skills:
- Exceptional organization and time management skills with a proven ability to hit strict deadlines.
- High degree of alertness, proactive problem-solving, and risk management capability.
- Excellent leadership and training facilitation skills; able to upskill staff and evaluate performance objectively.
- Outstanding stakeholder management skills to liaise comfortably as a secondary contact for Owners, HQ Executives, and ground staff.
- Impeccable verbal and written communication skills in English.
Job Details
Pre-Opening Activity & Timeline Management
- Perform, drive, and execute basic and advanced pre-opening activities according to the master project timeline.
- Establish necessary pre-opening documentation, framework agreements, operational guidelines, and master action plans.
- Ensure all guestrooms, public areas, and back-of-house facilities are 100% fully set up, inspected, and handed over cleanly before the opening date.
- Follow up on task lists and action items from other departments on a daily basis to eliminate operational siloes.
- Ensure all departments update their assigned tasks dynamically in Wrike, ensuring 100% on-time completion.
Training Plan Development & Execution
- Conduct a comprehensive 1-month intensive pre-opening training program covering all operational departments.
- Perform and run all system-related and service standard training modules.
- Control, optimize, and strictly adhere to the established master training schedule.
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- Establish an objective training evaluation plan and conduct thorough performance evaluations to guarantee staff readiness.
- Ensure pre-opening training reaches a 100% completion rate before opening, verifying that all staff utilize Standard Operating Procedures (SOPs) and standard operational forms flawlessly during mock runs and actual operations.
Procurement, Budgeting & Owner Approvals
- Thoroughly understand and master the pre-opening budget controls, tracking and following up on every single line item.
- Utilize the master budget file systematically for project procurement, assisting the Project Leader in checking quantities, unit items, and total amounts.
- Handle Operating Equipment and Supplies (SOE) procurement and setup: issue Purchase Requests (PR) for all SOE items, coordinate and conduct proper SOE receiving protocols, and manage the final physical setup/placement.
- Ensure all vendor quotations are complete, accurate, and aligned with the budget file, preparing them systematically for the Owner’s formal signature and approval.
Cross-Functional Coordination & Project Alerting
- Assist the Project Leader in following up on essential cross-departmental tasks, deliverables, and outstanding items.
- Execute project department tasks with high efficiency to guarantee on-time completion.
- Maintain high alertness to potential operational hurdles; proactively inform the Project Leader immediately if any pre-opening task faces a potential delay.
Stakeholder & Communication Management
- Act as the vital secondary contact person for the Property Owner, providing professional updates and addressing operational inquiries.
- Serve as the secondary contact person for Corporate Headquarters (HQ), ensuring seamless alignment with corporate brand standards.
- Act as the secondary contact point for pre-opening staff, offering guidance, clarifying instructions, and resolving grievances.
Welfare
1. Base Salary
2. Benefits: Medical Allowance (Reimbursement is subject to the maximum amount set by the company.)
3. Central operation allowance: PHP 15,000 per month (pay every 10th of the following month)
4. Travel Perks: Travel allowance for inter-city visits and reimbursement of actual expenses for overseas property visits
5. Telephone Allowance: PHP 1,700 per month
6. Staff Room Rate: 40% off the website rate (applicable after probation)
7. Work Schedule: 6 days per week**
Apply online
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