High-standard hotel properties that adhere to industry-leading SOPs while maintaining a unique brand identity and delivering exceptional guest service.
Coming Soon
Job Qualifications
Required Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Minimum 7–10 years of experience in hotel operations or management
- At least 3–5 years of experience overseeing multiple properties, clusters, or regions
- Strong understanding of hotel operations, revenue management, and financial performance
- Proven experience in leading senior management teams
- Good command of written and spoken English
Other Requirements
- Experience in multi-property or area management within the hospitality industry
- Ability to oversee and standardize operational policies across properties
- Strong knowledge of budgeting, forecasting, and P&L management
- Willingness to travel frequently between hotel properties
- Familiarity with Philippine labor law and operational compliance
- Ability to work under pressure and manage complex operational challenges
- Willingness to travel frequently between hotel properties (and office)
Competencies
- Strategic leadership and decision-making skills
- Strong people management and coaching abilities
- Financial acumen and commercial mindset
- Excellent communication and stakeholder management skills
- Problem-solving and conflict resolution skills
- Ability to drive performance and operational excellence across multiple location
Job Details
Job ScopeÂ
Manage/Assist with multi-properties’ performance and daily task. Be a liaison between
Owner-RM-HQ-owner
KGI:Â
GOP for Property
KPI:
– Review score 4.5
– Property QC score from COO
– Motivation Cloud Result: Supervisor Part
Expectation:
General Operation: Ensure daily operation is conducted properly
– Ensure daily report is done properly
– Ensure daily inspection is conducted
– Ensure daily review is reviewed and issue fixed
Relationship: To ensure the relationship with property team is good
– Visit property at the based location once a week
– Visit property at different location once a month
– Conduct one on one with RM on weekly basis
Quality control training: To ensure the Quality and training is conducted properly
– Conduct QC once per quatre/property at minimum
– Conduct “improvement action plan “according to QC result
– Ensure SOP applies and ensure training is conducted accordingly
Be a Representative: Be a Representative
– Conduct Monthly meeting with Owner
– Be a main contact person for owner
– Be a main contact person between RM and Corporate office
Wow initiative: Conduct and support other to come up more WOW
– Be able to come up with “WOW” idea for guest
– Be able to create “WOW” idea for staff
– Encourage RM to come up with new “Wow” idea.
Knowledge and Understanding: Can explain to the team on relevant area
– Be able to understand and assist RM in P&L, Budget or other accounting related
– Be able to understand and communicate to RM about KGH’s Mission and
Core’s value
– Be able to understand and communicate each new implementation from KGH to RMÂ
Welfare
1. Base Salary
2. Benefits: Medical Allowance (Reimbursement is subject to the maximum amount set by the company.)
3. Central operation allowance: PHP 15,000 per month (pay every 10th of the following month)
4. Travel Perks: Travel allowance for inter-city visits and reimbursement of actual expenses for overseas property visits
5. Telephone Allowance: PHP 1,700 per month
6. Staff Room Rate: 40% off the website rate (applicable after probation)
7. Work Schedule: 6 days per week**
